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Frequently Asked Questions

Can I choose my transfer vehicle myself?

Of course, you can choose your transfer vehicle in accordance with our recommendations or choose it yourself.

Can I get a transfer service out of the city?

You can travel to all points you want, whether in the city or in the city. By contacting us, you can specify the points you want to go and get more detailed information.

What can I do to get more detailed information about your reservations and services?

You can visit our website or you can reach us through our phone numbers to get more detailed information about our vehicles, services and all the issues you have in mind. You can also get 24/7 support from our Whatsapp line.

Can I use a baby seat in my transfer procedures?

Of course, you can use your own baby seat in all the transfer operations you will perform, or you can request from us. For this, it is sufficient to state that you want a baby seat during your reservations.

Can I take my pet with me?

You can perform your transfer operations with your pet using animal carrying bags. You can contact us to get more detailed information about this subject.

How will I recognize you?

Our drivers will meet you with the BCS Transfer sign on the day and time you specify. In this way, you can get to know your drivers and deliver your suitcases. In addition, the name and surname of the passenger who will be transferred according to your request is written on the board, and the contact information of the driver and airport reception staff is transmitted to the passenger to be transferred via message and mail on the day of transfer.

What should I do if I'm late?

If you arrive at the meeting point later than the time specified in your reservations, it will be sufficient to contact us and indicate this situation.

Can I take a break if I have an urgent need during the transfer?

Of course. You can take a break at any time by notifying this to our drivers during your journeys.

How can I make my reservation?

You can easily make all your transactions from the online reservation section on our site, or you can easily make reservations through our phone numbers and Whatsapp line.

What should I do if I need an emergency transfer service?

You can reach us 24/7 by dialing our phone numbers immediately. Our drivers will carry out your transfer operations by taking you from your location extremely quickly.

What should I do if the baggage purchase processes take a long time?

No need to panic, our drivers will wait for you. If you encounter any problems, you can inform us by calling our phone numbers if the purchase process takes longer than necessary.

Do your drivers carry my luggage?

Yes, our drivers carry your luggage in the vehicle in all the transfer operations you will carry out, and at the end of the transfer process, they can accompany your luggage up to your accommodation area.

Is it possible to get transfer service during my entire vacation?

Of course, we are proud to accompany you in all transfers you will perform in Bodrum.

Can I reserve the vehicle I want for the date I want?

Of course, you can book your desired vehicle at any time and day by making a reservation.

What should I do if your driver is late?

As per our service standards, all of our drivers wait for you at the reservation location. However, in case of adverse situations such as roadworks, excessive traffic and accidents, you are informed about your phone numbers for delays.

Can I find out how long my journey will last?

Of course, you can find out how long your journeys will take by getting information from our teams.

What should I do after completing the online reservation form?

After making an online reservation, the necessary notification will be made through your e-mail account.

Can I travel with more than the vehicle capacity?

Unfortunately, due to our safety and comfort-oriented working principle, we do not exceed the maximum passenger capacity in our vehicles.

I want to change or cancel my reservation, what should I do?

By contacting us with our phone numbers, you can make changes to your reservation information or cancel your transactions.

I have a suggestion for you, how can I forward it?

In order to provide you with better service, you can reach us via our phone numbers or Whatsapp line for your requests, desires and complaints.